Contact & Customer Support
We’re Here to Help
At HeroUP, your satisfaction matters to us. If you have questions about the product, need help with an order, or require support after your purchase, our customer service team is ready to assist you in a friendly and professional way.
How to Contact HeroUP
📞 Phone Support
You can call us to speak directly with a support representative.
Phone: +1 (877) 286-4137
Business Hours:
- Monday – Friday: 9:00 AM – 6:00 PM (EST)
- Saturday: 10:00 AM – 4:00 PM (EST)
- Sunday: Closed
📧 Email Support
You can also send us an email at any time.
Email: support@HeroUPoficial.com
We usually reply within 24 hours.
Mailing Address
Neo Nature
PO BOX 90129
Lakeland, FL 33804
United States
How We Can Assist You
Our support team is here to make your experience simple and stress-free. We can help with:
- Product details and recommendations
- Order confirmation and shipping updates
- Tracking information
- Returns and refunds under the 180-day guarantee
- Billing or payment questions
- After-purchase assistance
180-Day Money-Back Guarantee
We stand behind the quality of HeroUP. If you are not satisfied for any reason, you are covered by our 180-day money-back guarantee. Just contact our support team, and we will guide you through an easy return process.
Claim your $49 bottle now and save up to $780 — completely risk-free with our 180-day refund policy.

