Refund Policy

HeroUP 180-Day Satisfaction Guarantee

When you order HeroUP, your purchase is fully protected by our 180-Day Satisfaction Guarantee. We believe in the quality of our formula, which is why every order is backed by a complete, risk-free refund policy. If for any reason you are not satisfied within 180 days of purchase, you may request a full refund—no stress, no pressure.

Why We Offer a 180-Day Guarantee

HeroUP is developed through extensive research and strict quality standards to ensure premium performance and customer satisfaction. Because we stand behind our product, we confidently provide a 100% money-back guarantee on every bottle purchased.

Your confidence and peace of mind matter to us.

How to Request a Refund

If you decide HeroUP isn’t right for you, the refund process is simple:

  1. Contact our customer support team within 180 days of your purchase.
  2. Request your refund by phone or email.
  3. Once approved, your full payment will be returned.

For any unused bottles, NeoNature will cover the cost of return shipping. Please send returns to:

HeroUP
P.O. Box 90129
Lakeland, FL 33804
United States

Refund Processing Time

After approval, you will receive a confirmation email. Refund timing depends on your financial institution:

  • Credit Cards: 5–7 business days
  • Debit Cards: 5–10 business days

Processing times may vary slightly depending on your bank or card provider.

Customer Support Contact Details

Our support team is available 7 days a week to assist with refund requests, product questions, or order concerns.

Phone: +1 (877) 286-4137
Hours: 7:00 AM – 9:00 PM (Daily)
Email: support@HeroUPoficial.com

Your Feedback Matters

While not required, we always welcome your feedback. If you would like to share your experience or suggest improvements, your input helps us continue enhancing HeroUP and delivering better service to our customers.

With HeroUP, you can order today knowing your purchase is completely protected for 180 full days.

Claim your $49 bottle now and save up to $780 — completely risk-free with our 180-day refund policy.